FAQs

Do I need to have an account to order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

• Quick checkout process
• Easily view your order status and order history
• Receive updates detailing our new releases and special promotions

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What payment methods do you accept?

PayPal payments/Credit Card payment.

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How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSLencrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

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I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 1-3 business days of processing and production time for your order to ship out. 

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HOW LONG IS THE SHIPPING TIME?

• Average transit times to the United States: 7- 10 Business days
• Average transit times to International: 8 - 12 Business days

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What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at
Email: mitchellshoes@outlook.com