Shipping Policy

We want your new shoes to arrive quickly and safely. Here's everything you need to know.

Processing Time
All orders are processed within 2–3 business days after payment is confirmed. You'll receive a confirmation email once your order ships.

Shipping Time
Standard delivery takes 10–15 business days to most US addresses.

Shipping Rates

• Orders under $69: $4.99 flat rate
• Orders $69 and above: Free shipping

Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can also visit our Order Tracking page anytime to check your shipment status. If you don't see the email, please check your spam folder.

Questions or Issues?
If your order hasn't arrived within the estimated timeframe, please contact us at support@mitchellshoes.com and our team will respond within 1 business day.